Web + Management

MindSpring:  Web Design Project Manager

♦  Managed full life cycle of over 100 Web projects and e-commerce sites, including writing content, leading creative design meetings, creating site schematics, developing production schedules and balancing client requests with relevant technical limitations.

  Co-managed team of 13 Web developers and two programmers, providing strong, motivational leadership and clear project focus.

  Ensured client satisfaction by delivering completed projects on time and within budget and contract specifications.


EarthLink:  Senior Account Manager

♦  Managed four of Channel Sales’ top 25 accounts including Delta, Northwest, American and Southwest Airlines.

  Negotiated all airline partner contracts to gain new EarthLink subscribers and increase market awareness of EarthLink’s suite of products.

  Managed daily rollout of new promotions. Worked with airlines to ensure proper marketing specs were met and consistent with the EarthLink brand, new promotional codes and custom URL’s were created, and all deadlines were met.

  Saved Channel Sales $60,000+ per quarter by negotiating with printing vendors on marketing collateral.

  Streamlined process for handling Partner issues by gaining greater understanding of airlines’ FTP process, saving time and increasing Partner satisfaction.

  Led a cross-departmental project to create business rules and training procedures to ensure total call center readiness for 200+ employees.


 EarthLink:  Contract in Retail Marketing

♦  Managed EarthLink and PalmOne’s co-branded Treo display placements in 2,000+ Office Depot retail store locations.  Coordinated with PalmOne and Office Depot to secure display space, create Treo dummy units for display, create all consumer take-away materials and implement re-order process for individual stores.   

  Secured and managed relationship with a national detailing company to support EarthLink’s partnership with all OfficeMax retail stores.  Ensured that all OfficeMax locations were detailed with EarthLink promotional materials on a regular basis. Monitored monthly status reports and created detailed planograms to optimize EarthLink product placement within each store.

                 FILM + VIDEO             WEB + MANAGEMENT             PHOTOGRAPHY

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